The CIO’s balancing act: Melding the technology and business aspects of the role

by Divina Paredes, CIO 27 July 2015 URL: http://www.cio.co.nz/video/576267/cio-balancing-act-melding-technology-business-aspects-role/ Steve Rubinow, CIO of Catalina Marketing, shares a simple test to determine whether the CIO has achieved this, in this interview at the 2015 SAS Executive Conference (video).

Financial Firms Should Collaborate on Tech Testing Across Markets, Former NYSE CIO Says

By Kim S. Nash, The Wall Street Journal 15 July 2015 URL: http://blogs.wsj.com/cio/2015/07/15/financial-services-together-must-test-tech-for-interconnected-markets-former-nyse-cio/ The technology outage at the New York Stock Exchange that halted trading for four hours last Wednesday reflects an interconnected financial market where problems in one spot cause changes in another. Glitches are inevitable with the growing complexity of technology behind financial markets, but what matters … Continue reading Financial Firms Should Collaborate on Tech Testing Across Markets, Former NYSE CIO Says →

What We Learned From the NYSE, United Airlines Tech Outages

Phone companies typically promise 99.999% reliability. But can we expect the same from other kinds of networks upon which we increasingly rely? By Steve Rosenbush and Steven Norton, The Wall Street Journal 9 July 2015 URL: http://www.wsj.com/articles/spate-of-tech-outages-yesterday-signal-an-era-has-ended-1436464561 Say what you will about Plain Old Telephone Service, but it worked. The functionality of POTS, as it was known, … Continue reading What We Learned From the NYSE, United Airlines Tech Outages →

NYSE Provides Glimpse into Glitch Timeline

By Steven Norton and Kim S. Nash, The Wall Street Journal 9 July 2015 URL: http://blogs.wsj.com/cio/2015/07/09/nyse-provides-glimpse-into-glitch-timeline/ The New York Stock Exchange gave a glimpse into the pressure-cooker technology situation it faced Wednesday when a configuration issue led to a nearly four-hour trading outage.It began Tuesday evening, when the NYSE started to roll out a software release ahead … Continue reading NYSE Provides Glimpse into Glitch Timeline →

‘Not a Conspiracy, Just a Bad Day’: Bank Reactions to Glitchfest

by Penny Crosman, Bank Technology News 8 July 2015 URL: http://www.americanbanker.com/news/bank-technology/not-a-conspiracy-just-a-bad-day-bank-reactions-to-glitchfest-1075289-1.html With an airline, a national business newspaper and the New York Stock Exchange all suffering outages Wednesday, it was no surprise when regulators checked in with a West Coast bank."It came across quickly, we had people internally get the news and the regulatory community reached out as … Continue reading ‘Not a Conspiracy, Just a Bad Day’: Bank Reactions to Glitchfest →