Press

Personalizing digital experiences: A conversation with Catalina CTO Steve Rubinow

by Katie Lett, IBM 18 August 2015 URL: http://insights-on-business.com/gbs-strategy/personalizing-digital-experiences-a-conversation-with-catalina-cto-steve-rubinow/ While in Chicago at the recent CIO Leadership Exchange event I was able to talk with Catalina’s Chief Technology Officer Steve Rubinow. You may not have heard of Catalina, but you’ve definitely experienced their services. Back in 1983 they invented the concept of targeted coupons—offering discounts to shoppers as they … Continue reading Personalizing digital experiences: A conversation with Catalina CTO Steve Rubinow

Financial Firms Should Collaborate on Tech Testing Across Markets, Former NYSE CIO Says

By Kim S. Nash, The Wall Street Journal 15 July 2015 URL: http://blogs.wsj.com/cio/2015/07/15/financial-services-together-must-test-tech-for-interconnected-markets-former-nyse-cio/ The technology outage at the New York Stock Exchange that halted trading for four hours last Wednesday reflects an interconnected financial market where problems in one spot cause changes in another. Glitches are inevitable with the growing complexity of technology behind financial markets, but what matters … Continue reading Financial Firms Should Collaborate on Tech Testing Across Markets, Former NYSE CIO Says

What We Learned From the NYSE, United Airlines Tech Outages

Phone companies typically promise 99.999% reliability. But can we expect the same from other kinds of networks upon which we increasingly rely? By Steve Rosenbush and Steven Norton, The Wall Street Journal 9 July 2015 URL: http://www.wsj.com/articles/spate-of-tech-outages-yesterday-signal-an-era-has-ended-1436464561 Say what you will about Plain Old Telephone Service, but it worked. The functionality of POTS, as it was known, … Continue reading What We Learned From the NYSE, United Airlines Tech Outages

NYSE Provides Glimpse into Glitch Timeline

By Steven Norton and Kim S. Nash, The Wall Street Journal 9 July 2015 URL: http://blogs.wsj.com/cio/2015/07/09/nyse-provides-glimpse-into-glitch-timeline/ The New York Stock Exchange gave a glimpse into the pressure-cooker technology situation it faced Wednesday when a configuration issue led to a nearly four-hour trading outage.It began Tuesday evening, when the NYSE started to roll out a software release ahead … Continue reading NYSE Provides Glimpse into Glitch Timeline

‘Not a Conspiracy, Just a Bad Day’: Bank Reactions to Glitchfest

by Penny Crosman, Bank Technology News 8 July 2015 URL: http://www.americanbanker.com/news/bank-technology/not-a-conspiracy-just-a-bad-day-bank-reactions-to-glitchfest-1075289-1.html With an airline, a national business newspaper and the New York Stock Exchange all suffering outages Wednesday, it was no surprise when regulators checked in with a West Coast bank."It came across quickly, we had people internally get the news and the regulatory community reached out as … Continue reading ‘Not a Conspiracy, Just a Bad Day’: Bank Reactions to Glitchfest

CIO career trajectory: Leaving chemistry for the ‘information business’

How Steve Rubinow of Thomson Reuters started as a university professor with a PhD in chemistry, and moved to a succession of business technology executive roles in food manufacturing, car rental and finance. By Divina Paredes, CIO New Zealand 28 December 2013 URL: http://www.cio.co.nz/article/534963/_cio_career_trajectory_leaving_chemistry_information_business_/? Regardless of the industry, a CIO is essentially in the information business. Steve … Continue reading CIO career trajectory: Leaving chemistry for the ‘information business’